Subject Access Requests
Patients and team members can have access to view the original of their records free of charge. Copies of patient or team member records are provided following a written request to the Practice Manager using the ICO Subject access request template. Radiograph copies are charged at the current cost of taking x-rays at our clinics. The requested copies will be provided within 30 days on receipt of payment.
An employee or a patient may challenge information held on record and, following investigation, should the information be inaccurate our clinics will correct the records and inform the person of the change in writing.
When our clinics receive a third-party request for information on someone else’s behalf (e.g. from a solicitor) evidence of their permission will be requested, this could be a written authority to make a request or a power of attorney.
When our clinics receive a third-party request for information for a patient who lacks the mental capacity to manage their affairs our clinics will ask to see evidence of a Lasting Power of Attorney or the evidence of appointment by:
• The Court of Protection in England & Wales;
• The Sheriff Court in Scotland; and
• The High Court (Office of Care and Protection) in Northern Ireland
This policy should be read in conjunction with the Confidentiality Policy, and the Information Governance Policy.
Security
We will always hold your information securely. To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in accordance with the Data Protection Act 1998.
Data Breach
Dental Art Implant Clinics has appropriate procedures to ensure personal data breaches are detected, investigated and reported effectively, including procedures to assess and then report any breaches to the ICO where the individual is likely to suffer some form of damage, e.g. through identity theft or confidentiality breach.
Our clinics will report serious data breaches to the ICO within 72 hours of becoming aware of the essential facts. We will keep a log of all data breaches and record the basic facts, effects of the breach and remedial action taken.
How long do we keep your data
We will retain your dental records, implant and orthodontic study models while you are a practice patient and after you cease to be a patient, for at least eleven years.
Changes to our privacy notice
We withhold the right to change/updated our Privacy Notice as required in the future. Any changes will be posted on this page.
Contact
If you have any questions or queries on how we use your personal data that are not answered here, or if you wish to exercise your rights, please contact us by any of the following methods:
• Write to us: Dental Art Implant Clinics, 91 High Road, London, N2 8AG
• Emails Us: info@dentalartimplantclinic.co.uk
• Call Us: 020 3322 3218
If you do not wish for personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist or write to us. You have the right to object; however, this may affect our ability to provide you with dental care. You have a right to withdraw your consent at any time, however this will not be retrospective.
Complaints
If at anytime you are unhappy with our use of your information, you can contact us on the methods above in the contact section. You are also entitled to lodge a formal complaint with the UK Information Commissioner’s Office using any of the below contact methods:
Telephone: 0303 123 11113
Website: https://ico.org.uk/concerns/
Post: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Links to other websites
Our website may contain links to other websites. Please note that we have no control of websites outside of the www.dentalartimplantclinic.co.uk domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.
Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself – is it padlocked or using https:// or green bar transfer protocols?).
Disclaimer
This Privacy Notice does not provide exhaustive detail of all aspects of us, collection and use of personal information. However, we are happy to provide any additional information or explanation needed when requested.
We make every effort to ensure that the information provided on Our website is accurate and current. However, we cannot guarantee this, and cannot accept responsibility for any errors, omissions, misstatements or mistakes on the website. Anyone becoming aware of such matters is requested to notify us in writing, by e-mail at info@dentalartimplantclinic.co.uk or calling us 020 3322 3218.
East Finchley
